CardPassUp

Seamless Transit Card Solutions in Abu Dhabi

Experience the convenience of our digital transit card services. Recharge your journey with just a tap.

Abu Dhabi Transit Card

Our Premium Services

Discover the variety of transit card solutions we offer

Instant Card Recharge

Quick and convenient balance top up for your transit cards at our terminals or online platform.

Recharge Now

New Card Issuance

Get a new transit card with personalized features and initial balance ready for your journeys.

Request Card

Balance Management

Check your current balance, transaction history, and manage automatic top up settings.

Manage Balance

How Our System Works

Simple steps to manage your transit experience

1

Register Your Card

Link your transit card to our system for easy management and secure top up options.

Card Registration
2

Select Recharge Amount

Choose from flexible denominations to top up your card balance according to your needs.

Recharge Selection
3

Complete Payment

Secure payment processing with multiple options including credit cards and digital wallets.

Payment Process
4

Use Instantly

Your card is ready to use immediately after the top up process is completed.

Card Usage

Our Service Locations

Find the nearest top up point across Abu Dhabi

Central Bus Terminal

Al Wadha Street, Abu Dhabi

Open: 6:00 AM - 11:00 PM

Marina Mall Terminal

Corniche Road West, Abu Dhabi

Open: 9:00 AM - 10:00 PM

Yas Mall Service Center

Yas Island, Abu Dhabi

Open: 10:00 AM - 10:00 PM

Abu Dhabi Bus Station

Al Nahyan, Abu Dhabi

Open: 24 Hours

Card Service Request

Fill out the form below to request card services or balance top up

Frequently Asked Questions

Find answers to common questions about our services

How quickly will my card be topped up after payment?

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Your card balance will be updated instantly after a successful payment. The system processes recharge requests in real-time, allowing you to use your card immediately.

What payment methods are accepted for card top up?

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We accept various payment methods including credit/debit cards (Visa, Mastercard), Apple Pay, Google Pay, and local bank transfers. All transactions are secured with industry-standard encryption.

How long does it take to receive a new transit card?

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New cards can be collected immediately from any of our service centers. If you request delivery, it typically takes 1-2 business days within Abu Dhabi city limits.

Is there a minimum amount for card recharge?

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The minimum recharge amount is 10 AED. We offer standard denominations of 50, 100, 200, and 500 AED, but you can also specify a custom amount between 10-1000 AED.

What should I do if my card is lost or stolen?

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Contact our customer service immediately at +971-2-555-8732 to report a lost or stolen card. We can block the card to prevent unauthorized use and issue a replacement with your existing balance transferred.

Get In Touch

We're here to assist with all your transit card needs

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Visit Us

Main Office: Al Wahda Mall, Level 2
Abu Dhabi, United Arab Emirates

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Call Us

Customer Service: +971-2-555-8732
Technical Support: +971-2-555-9014

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Email Us

General Inquiries: [email protected]
Support: [email protected]

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Working Hours

Sunday - Thursday: 8:00 AM - 8:00 PM
Friday - Saturday: 10:00 AM - 6:00 PM